[rt-users] Problem with Internet Explorer replying to tickets

Todd Chapman todd at chaka.net
Fri Mar 11 15:35:00 EST 2005


On Fri, Mar 11, 2005 at 10:42:32AM -0500, Duncan Hutty wrote:
> I wondered whether anyone else has experienced this slightly odd 
> behaviour with Internet Explorer.
> 
> IE returns its 'cannot be found' page when and only when a user attempts 
> to reply to a ticket. Other activities such as resolve/comment work just 
> fine and this behaviour persists across cookie deletion, cache clearance 
> and reboot.
> 
> Other browsers on windows seem to be unaffected even for this same user, 
> as do non-Windows clients.
> 
> While it would be convenient to just blame it on windows/IE and tell 
> them to get a real browser, sometimes that's not an option.
> 
> If anyone else has seen this behaviour, I'd be glad to hear about it 
> even if it's not resolved.

If that were a common problem I'm sure it would be a well known issue
(it isn't) and be resolved.

-Todd



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