[rt-users] Approval by group
Todd Chapman
todd at chaka.net
Fri Mar 11 15:52:56 EST 2005
On Fri, Mar 11, 2005 at 03:50:07PM -0500, William Faulk wrote:
> Todd Chapman wrote:
> >
> >Did you try logging out and back in? If so, SQL server logs
> >of the SQL statements would help.
>
> Yes. Many times. I'm using SQLite, so there aren't really any SQL logs
> to fall back on, but other rights I've assigned seem to work properly.
> However, assigning an individual instead of a group as AdminCC with the
> same rights doesn't seem to work, either.
>
> -Bitt
Approving is just resolving under a different name. Can the user
or member of the group resolve the ticket in the ticket update
page?
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