[rt-users] Scrip can't find requestors

[Rick Russell]

Keep in mind that if the "NotifyActor" option is turned off in the RT 
site config, and the requestor and the person making the change are the 
same person, then RT won't notify.

I tried to debug a lot of "broken" scripts before I figured that one out :-)

Rick R.


Duncan Hutty wrote:
> I have a scrip which fires correctly but cannot find the requestors for 
> the ticket, although the action is 'Notify Requestors' not some custom 
> action where I may have broken something.
..

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Rick Russell
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