[rt-users] Trouble configuring FastCGI

[Tim Wilson]

Hey everyone,

I'm in the process of converting RT 3.2 from a Debian system running Apache
1.3 and mod_perl 1 to RHEL4 with Apache 2 and FastCGI. I think I've got RT
set to go, but I'm stuck with the FastCGI. I've never used FastCGI before so
I'm trying to follow the instructions the wiki closely. (
http://wiki.bestpractical.com/index.cgi?FastCGIConfiguration)

I'm trying to get RT to run as a static/external FastCGI, but the init
script on the wiki isn't working. I've got:

#!/bin/sh

RTPATH=/opt/rt
RTUSER=apache
FCGI_SOCKET_PATH=$RTPATH/var/appSocket
PERLPATH=/opt/perl/bin/perl

case $1 in
    start)
        echo -n "Starting RT: mason_handler.fcgi"
        cd $RTPATH
        export FCGI_SOCKET_PATH
        su $RTUSER -c $PERLPATH bin/mason_handler.fcgi &
        echo
        ;;

    stop)
        echo -n "Stopping RT: "
        pids=`ps axww | awk '/[m]ason_handler.fcgi/ { print $1}'`
        if [ -n "$PIDS" ]
        then
            echo -n kill -TERM $PIDS
            kill $PIDS
            echo
        else
            echo RT not running
        fi
        ;;

    restart:force-reload)
        $0 stop
        $0 start
        ;;

    *)
        echo "Usage: /etc/init.d/rt { stop | start | restart }"
        exit 1
        ;;
esac

But it fails silently and the mason_handler doesn't start. (I did change the
RTUSER to apache since the directions seemed to suggest to configure RT so
it was run by the web user.)

Interestingly, if I su apache and run the mason_handler.fcgi directly it
generates the HTML for the RT homepage.

Anybody got RT working in the configuration I'm trying
(RHEL4/Apache2/FastCGI)? If so, I could really use some suggestions. A
recipe on the wiki would be great! If I get this working, I'll do it myself.

-Tim

-- 
Timothy Wilson
Technology Integration Specialist
Hopkins ISD #270, Hopkins, MN, USA  (44š56.013'N  93š24.736'W)
ph: 952.988.4103  fax: 952.988.4311  AIM: tis270