[rt-users] Re: Importing tickets from another system

[seph]

> I have no problem with manually munging the data, but I don't know of
> an interface to RT's schema.  Has anyone done anything like this
> before?

You don't want to talk directly to the DB. You want to use the
API. There used to be some foo2rt scripts in contrib, it might be
worth peeking at them. Even if out of date, they'll provide a starting
point.

seph