[rt-users] Re: Importing tickets from another system

[William Faulk]

seph wrote:
>>I have no problem with manually munging the data, but I don't know of
>>an interface to RT's schema.  Has anyone done anything like this
>>before?
> 
> You don't want to talk directly to the DB. You want to use the
> API. There used to be some foo2rt scripts in contrib, it might be
> worth peeking at them. Even if out of date, they'll provide a starting
> point.

The only one I see in http://download.bestpractical.com/pub/rt/contrib 
is a DevTrack to RT1 script.  Am I looking in the right place?

Is there a specification for the API somewhere?  Ah, as PODs.  Of 
course.  I'll take a look at them.  Thanks for the push in the right 
direction.

-Bitt