[rt-users] RT and firefox 1.0.1

Paul Crossman Paul.Crossman at tvguide.com
Fri Mar 18 14:07:51 EST 2005


Before I go cranking up the logging on apache....

I can not see the picture if I right click and say "view image".  What I do
see is a bunch of garbage characters.  This is the case under Linux and
Windows.


Paul C.



> -----Original Message-----
> From: Joby Walker [mailto:joby at u.washington.edu]
> Sent: Friday, March 18, 2005 1:56 PM
> To: Paul Crossman
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RT and firefox 1.0.1
> 
> Well you can try to see if you can get the image at all.
> 
> In Firefox right click on where the image should be and select "View
> Image".  This should call up the gif in the window -- and should allow
> you to see it if you go back to the main page (though only for this
> session).
> 
> But before you do that you might want to turn up the debuging messages
> for your webserver, just to see what it logs for the request.
> 
> Joby Walker
> C&C Computer Operations Software Support Group
> 
> 
> Paul Crossman wrote:
> > It is image/gif.
> >
> > Any other thoughts?
> >
> > Paul C.
> >
> >
> >
> >>-----Original Message-----
> >>From: Joby Walker [mailto:joby at u.washington.edu]
> >>Sent: Friday, March 18, 2005 12:39 PM
> >>To: Paul Crossman
> >>Cc: rt-users at lists.bestpractical.com
> >>Subject: Re: [rt-users] RT and firefox 1.0.1
> >>
> >>In my experience this relates to an authentication issue.
> >>Firefox/Mozilla trys to be smart about page components that it grabs,
> >>and if it is trying to get an image and the MIME type is not an image
> >>then they abort.  I've had the same issue with style sheets and
> >>javascript pages.  IE on the other hand just grabs everything and hopes
> >>that things turn out right.
> >>
> >>To see if this is the issue:
> >>
> >>Tools->Page Info
> >>Media Tab
> >>Select <your host name>/NoAuth/images//bplogo.gif
> >>Check to see what the Type is.
> >>
> >>If the type is not image/gif then it is likely that your auth mechanism
> >>is interfering.
> >>
> >>Joby Walker
> >>C&C Computer Operations Software Support Group
> >>
> >>
> >>Paul Crossman wrote:
> >>
> >>>I'm making progress by leaps and bounds now!!!!
> >>>
> >>>
> >>>
> >>>This is sort of nitpicky, but does anyone know why the bestpratical.com
> >>>logo image does not appear in the upper left of the firefox 1.0.1
> >>>browser?  It works fine with IE, but not firefox.
> >>>
> >>>
> >>>
> >>>Thoughts on this anyone?
> >>>
> >>>
> >>>
> >>>Paul C.
> >>>
> >>>
> >>>
> >>>
> >>>-----------------------------------------------------------------------
> -
> >>>
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> >>>
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> >>
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> >>
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