[rt-users] Unable to generate tickets via email

[Sam Snow]

Shubha Ramnath said:
> Hi,
>
> I have rt3.2.2 configured. It works fine when I log in through the web
> interface and create tickets. I am unable to create tickets through
> email.  RT is working on Fedore Core 2.
>
> Please help.
>
> Thanks,
> shubha
>


What is your email server program (MTA)? Qmail, sendmail, exim, postfix,
or something else?

Have you set up an aliased email account to feed messages to RT? If so,
tell us how you did that?

Are you getting any errors in your logs when an incoming mail is
processed? Does it bounce back to you?

Sam