[rt-users] RT and firefox 1.0.1

[Paul Crossman]

Well, here's some info for you all on this.  

I copied a different gif into the place of bplogo.gif.  In fact it was the
apache feather logo from the online manual.  It shows up just fine.  That
tells me the problem isn't in software, but rather the image in some way.

I'm going to try to open the image in an editor and save it again.  Maybe
the image has some kind of fault, that I happen to stumble on.

Paul C.


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Paul Crossman
> Sent: Friday, March 18, 2005 2:08 PM
> To: Joby Walker
> Cc: rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] RT and firefox 1.0.1
> 
> Before I go cranking up the logging on apache....
> 
> I can not see the picture if I right click and say "view image".  What I
> do
> see is a bunch of garbage characters.  This is the case under Linux and
> Windows.
> 
> 
> Paul C.
> 
> 
> 
> > -----Original Message-----
> > From: Joby Walker [mailto:joby at u.washington.edu]
> > Sent: Friday, March 18, 2005 1:56 PM
> > To: Paul Crossman
> > Cc: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] RT and firefox 1.0.1
> >
> > Well you can try to see if you can get the image at all.
> >
> > In Firefox right click on where the image should be and select "View
> > Image".  This should call up the gif in the window -- and should allow
> > you to see it if you go back to the main page (though only for this
> > session).
> >
> > But before you do that you might want to turn up the debuging messages
> > for your webserver, just to see what it logs for the request.
> >
> > Joby Walker
> > C&C Computer Operations Software Support Group
> >
> >
> > Paul Crossman wrote:
> > > It is image/gif.
> > >
> > > Any other thoughts?
> > >
> > > Paul C.
> > >
> > >
> > >
> > >>-----Original Message-----
> > >>From: Joby Walker [mailto:joby at u.washington.edu]
> > >>Sent: Friday, March 18, 2005 12:39 PM
> > >>To: Paul Crossman
> > >>Cc: rt-users at lists.bestpractical.com
> > >>Subject: Re: [rt-users] RT and firefox 1.0.1
> > >>
> > >>In my experience this relates to an authentication issue.
> > >>Firefox/Mozilla trys to be smart about page components that it grabs,
> > >>and if it is trying to get an image and the MIME type is not an image
> > >>then they abort.  I've had the same issue with style sheets and
> > >>javascript pages.  IE on the other hand just grabs everything and
> hopes
> > >>that things turn out right.
> > >>
> > >>To see if this is the issue:
> > >>
> > >>Tools->Page Info
> > >>Media Tab
> > >>Select <your host name>/NoAuth/images//bplogo.gif
> > >>Check to see what the Type is.
> > >>
> > >>If the type is not image/gif then it is likely that your auth
> mechanism
> > >>is interfering.
> > >>
> > >>Joby Walker
> > >>C&C Computer Operations Software Support Group
> > >>
> > >>
> > >>Paul Crossman wrote:
> > >>
> > >>>I'm making progress by leaps and bounds now!!!!
> > >>>
> > >>>
> > >>>
> > >>>This is sort of nitpicky, but does anyone know why the
> bestpratical.com
> > >>>logo image does not appear in the upper left of the firefox 1.0.1
> > >>>browser?  It works fine with IE, but not firefox.
> > >>>
> > >>>
> > >>>
> > >>>Thoughts on this anyone?
> > >>>
> > >>>
> > >>>
> > >>>Paul C.
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>---------------------------------------------------------------------
> --
> > -
> > >>>
> > >>>_______________________________________________
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> > >>>
> > >>>RT Administrator and Developer training is coming to your town soon!
> > >>
> > >>(Boston, San Francisco, Austin, Sydney) Contact
> > training at bestpractical.com
> > >>for details.
> > >>
> > >>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> _______________________________________________
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> 
> RT Administrator and Developer training is coming to your town soon!
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> 
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