[rt-users] Ticket/Elements/Tabs

[Drew Barnes]

Joseph_Micciche at Progressive.com wrote:

>Since upgrading to RT3.2.3 over the weekend, no user in RT gets
>/usr/local/rt/share/html/Ticket/Elements/Tabs when displaying a ticket.
>When we display a ticket, there are no options under Ticket in the left
>pane (ie Basics, History, People, Jumbo, etc). Clicking Ticket in the left
>pane takes me to the search form.
>
>I am logged in as root (superuser) with all Rights to everything, both
>globally and in the queues. I have no errors in my rt.log or Apache log.
>Permissions on Tabs are set properly.
>  
>
Make sure you don't have a

/usr/local/rt/local/html/Ticket/Elements/Tabs

overwriting the new shared one.

DB