[rt-users] using rt as a change control system

[Russell Mosemann]

On Tue, 22 Mar 2005, Bryan Liles wrote:

> I have RT performing as my change request and inventory management system.
>   Is there a "hack" that will allow rt to act as a change control system
> as well?  What I need is a way to introduce a change, and then have
> multiple folks sign off on it, before the change is allowed to occur.   I
> would like to be able to associate assets and tickets with the change.

What you describe sounds like the Approval feature of RT.

----
Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
"If you miss breakfast, lunch becomes the most important meal of the day."
 - Lon Jungemann