[rt-users] Search deleted tickets

[Ørnulf Nielsen]

Version: 3.4.1
     DB: PostgreSQL 7.4.2

How do I enable searching for deleted tickets?

I've copied
  share/html/Search/Elements/PickBasics
to
  local/html/Search/Elements/PickBasics

and changed the line
  <& /Elements/SelectStatus, Name => "ValueOfStatus", SkipDeleted => 1
&>
to
  <& /Elements/SelectStatus, Name => "ValueOfStatus", SkipDeleted => 0
&>

...which allows me to select Status = deleted in the Query Builder - but
I get zero results (and yes, there are deleted tickets in the db).


-- 
rnulf Nielsen
Vitusapotek AS