[rt-users] Search deleted tickets

Dave Edwards dle at sympatico.ca
Wed Mar 23 13:11:45 EST 2005


* Ørnulf Nielsen [2005-03-23T15:11+0100]:
>
> (and yes, there are deleted tickets in the db).
> 

This puzzles me.  The wiki documentation defines:
deleted     status indicating that a ticket should not have been in
the system and is being removed.

That doesn't seem to be the case -- the removal doesn't happen, at
least not automatically.  How does one remove a ticket from RT, short
of manually expunging it from the db?

Dave.
-- 
Dave Edwards <dle&sympatico,ca>
Freelance and Technical Writer,
With Special Interest in Open Source Software
http://bigStory.homelinux.org
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