[rt-users] higher priority for certain users

Obando, David DE - EV D.Obando at ehapa.de
Wed Mar 23 09:50:50 EST 2005


Hello,

I got one question:

When generating tickets for certain users (VIPs) I want the priority of
the ticket automagically been set to a higher value (let's say 10).

How do I do that? 

Thanks,
David


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