[rt-users] using rt as a change control system

[Bryan Liles]

I guess I wasn't searching using the right terms in Google.   I found this
page in the wiki: 
http://wiki.bestpractical.com/index.cgi?ApprovalCreation.   I will try it
out as soon as I get a chance.

> On Tue, 22 Mar 2005, Bryan Liles wrote:
>
>> I have RT performing as my change request and inventory management
>> system.
>>   Is there a "hack" that will allow rt to act as a change control system
>> as well?  What I need is a way to introduce a change, and then have
>> multiple folks sign off on it, before the change is allowed to occur.
>> I
>> would like to be able to associate assets and tickets with the change.
>
> What you describe sounds like the Approval feature of RT.
>