[rt-users] RT and png files

Richard Ellis Richard.Ellis at Sun.COM
Tue Mar 29 03:54:50 EST 2005


Hi Matt,

These png's were uploaded amongst a lot of other images, including jpg's
and gifs. The other file types render correctly, just not the png's.

Regards
On Tue, 2005-03-29 at 09:40, Matthew Watson wrote:
> RT shouldn't try and handle things that aren't "text" type files, did you perhaps ftp the file in ascii mode or something?
> 
> Regards,
> Matt.
> 
> 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> > bounces at lists.bestpractical.com] On Behalf Of Richard Ellis
> > Sent: Tuesday, March 29, 2005 4:09 PM
> > To: RT USERS
> > Subject: [rt-users] RT and png files
> > 
> > Hi,
> > 
> > We have constructed an idiots guide for RT for use with new users to our
> > implementation, complete with join the dots images :).
> > 
> > However, RT cannot render our images back to the browser and we see
> > errors if attempting to view the images.
> > 
> > We are using png format. Is there a known issue with png images?
> > 
> > '<&' without matching '&>' at
> > /opt/rt3/local/html/Help/NoAuth/images/help/selectingExistingTicket1.png
> > line 164 context:
> > ...
> > 
> > 160:
> > �?h!#�"����DpU
> > 161:
> > �xA�b��
> > ꁍ�?����`������x�����F�
> > 
> > �5���$�>Kx�L\��ќ�:�D��p�3r�N��G�T�
> > �-
> > 
> > ��)���������
>  �H�SA�
> > �,v��^44�D�K]���Q�
> > 
> > `efbx�
> > 
> > ��UX�E]��b�R��S�&�g�@�B,�|,B�X����+
> > �$6�9��M.
> > i�7/�|z���?~��鵌����
> '�h~�`��Q0h@
> > 
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > 
> > RT Administrator and Developer training is coming to your town soon!
> > (Boston, San Francisco, Austin, Sydney) Contact training at bestpractical.com
> > for details.
> > 
> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 
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