[rt-users] RT & EXIM (part2)

[Jay R. Ashworth]

On Tue, Mar 29, 2005 at 07:50:40AM -0600, Russell Mosemann wrote:
> On Tue, 29 Mar 2005, sylvain secret wrote:
> > i m happy this morning to know that it's possible for
> > rt to attach a reply to the ticket automatically...
> 
> It will attach the reply to the ticket as long as the subject contains the
> ticket ID, for example
> 
> Subject: Re: [XYZ #547] Widget broken

Is there not also an X-header that contains the ticket number, to give
the user a second chance if they play with the Subject?

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
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      If you can read this... thank a system administrator.  Or two.  --me