[rt-users] RT & EXIM (part2)

[Jay R. Ashworth]

On Tue, Mar 29, 2005 at 01:14:58PM -0600, Russell Mosemann wrote:
> On Tue, 29 Mar 2005, Jay R. Ashworth wrote:
> > Is there not also an X-header that contains the ticket number, to give
> > the user a second chance if they play with the Subject?
> 
> There is an RT-Ticket header and an In-Reply-To header.  The RT-Ticket
> header won't be included in the reply, and I'm not sure if the In-Reply-To
> header will contain the original information or not.  I also haven't dug
> into the code to see if the In-Reply-To header is examined.

A quick check suggests you're right: even Mutt doesn't copy that
RT-Ticket header (which really ought, of course, to be "X-RT-Ticket:")
into the reply; I'd thought it had.  Damn.

And no, not even Mutt puts the subect in the IRT header.

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
Ashworth & Associates        The Things I Think                        '87 e24
St Petersburg FL USA      http://baylink.pitas.com             +1 727 647 1274

      If you can read this... thank a system administrator.  Or two.  --me