[rt-users] Fw: parent/child tickets

Matthew Watson matthew.watson at staff.netspace.net.au
Tue Mar 29 18:27:21 EST 2005


Hi,

 I don't believe any actions actually happen on with parent/child
relationships, it is used (at the moment) purely to describe the
Relationship between tickets, although you could well setup your
own actions without too much difficulty.

Regards,
Matt

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Raed El - Hames
> Sent: Friday, April 01, 2005 7:28 AM
> To: RT Mailing List
> Cc: rfh at pipex.net
> Subject: [rt-users] Fw: parent/child tickets
> 
> > Hi there;
> >
> > Can someone help me understand the parent/child tickets
relationship,
> from
> > my understanding in reading
> >
> http://svn.bestpractical.com/cgi-
>
bin/index.cgi/bps/checkout/rt/branches/3.2-RELEASE/docs/design_docs/link
-
> definitions.txt?rev=1225
> > updating a parent should update the child (I am assuming that the
> Memberof
> > discussed in the above link means Parent/child), now I am not sure
if
> there
> > is something broken in my installation but whenever I update the
parent
> this
> > update is not propagated to the  children of this ticket .. Any help
> will
> be
> > greately appreciated !!
> > I am running RT3.2, on Gentoo, searchbuilder 1.16, perl,Mysql ..I
think
> this
> > should cover it for this query!!
> >
> > Roy
> >
> 
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