[rt-users] Fw: parent/child tickets

[Joby Walker]

There is RT::Action::ResolveMembers to resolve the children of a ticket, 
but as far as I can tell nothing calls it.

Joby Walker
C&C Computer Operations Software Support Group


Matthew Watson wrote:
> Hi,
> 
>  I don't believe any actions actually happen on with parent/child
> relationships, it is used (at the moment) purely to describe the
> Relationship between tickets, although you could well setup your
> own actions without too much difficulty.
> 
> Regards,
> Matt
> 
> 
>>-----Original Message-----
>>From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
>>bounces at lists.bestpractical.com] On Behalf Of Raed El - Hames
>>Sent: Friday, April 01, 2005 7:28 AM
>>To: RT Mailing List
>>Cc: rfh at pipex.net
>>Subject: [rt-users] Fw: parent/child tickets
>>
>>
>>>Hi there;
>>>
>>>Can someone help me understand the parent/child tickets
> 
> relationship,
> 
>>from
>>
>>>my understanding in reading
>>>
>>
>>http://svn.bestpractical.com/cgi-
>>
> 
> bin/index.cgi/bps/checkout/rt/branches/3.2-RELEASE/docs/design_docs/link
> -
> 
>>definitions.txt?rev=1225
>>
>>>updating a parent should update the child (I am assuming that the
>>
>>Memberof
>>
>>>discussed in the above link means Parent/child), now I am not sure
> 
> if
> 
>>there
>>
>>>is something broken in my installation but whenever I update the
> 
> parent
> 
>>this
>>
>>>update is not propagated to the  children of this ticket .. Any help
>>
>>will
>>be
>>
>>>greately appreciated !!
>>>I am running RT3.2, on Gentoo, searchbuilder 1.16, perl,Mysql ..I
> 
> think
> 
>>this
>>
>>>should cover it for this query!!
>>>
>>>Roy
>>>
>>
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> 
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