[rt-users] Re: Could not load a valid user

[Stephane Bortzmeyer]

I have the mail interface set up and it seems to work. Unregistered
users can create a ticket and the user is autocreated. But today, RT
told me:

> RT could not load a valid user, and RT's configuration does not allow
> for the creation of a new user for this email (alix.guillard at nic.fr).
> 
> You might need to grant 'Everyone' the right 'CreateTicket' for the
> queue general.

But Everyone has the right (both in the Queue and Global). Where
should I search?