RES: RES: [rt-users] Query doesn't show "DependsOn" Field

[Rodolfo de Moraes Reis]

On Tue, May 03, 2005 at 03:10:54PM -0300, Rodolfo de Moraes Reis wrote:
> Jesse and All,
> 
> I installed yesterday 3.4.2rc1 version and the problem keep as the old version (3.4.1).
> 
> I made 2 tests:
> - First, I made the 3.4.2rc1 version to point to my current database (that has been populated by 3.4.1 version)... and in this case, the dependences simply disappeared!! I mean, the dependences don't appear on Display page!!

Sounds like you forgot to set $Organization.

You're right!!! Done it!! :)


> 
> - After, I created a database for this new version and populated whith some ticket's (of course, with dependences between them). Running a query with "DependsOn" column, nothing appear in this field!!

Perhaps you want the DependedOnBy field?

Nops... Because if I add "DependsOnBy" the result shows links to itself.
For example, I've a ticket with ID number 911. This ticket has 2 dependences trought "DependsOn" field. And when I execute a query with "DependsOnBy" field, it shows 2 links as result (Ok until now), but links (and label) to ticket 911, but should be  for dependeces tickets, shouldn't be?! And when I add "DependsOn" in query, nothing appear... when in fact, this fields that should show the dependences... right?!



> What I gonna do to solve this problem?!
> 
> Thanks in advance!!
> Rodolfo Reis.
> 
> -----Mensagem original-----
> De: Jesse Vincent [mailto:jesse at bestpractical.com]
> Enviada em: segunda-feira, 2 de maio de 2005 13:49
> Para: Rodolfo de Moraes Reis
> Cc: rt-users at lists.bestpractical.com
> Assunto: Re: [rt-users] Query doesn't show "DependsOn" Field
> 
> 
> 
> 
> On Mon, May 02, 2005 at 01:33:19PM -0300, Rodolfo de Moraes Reis wrote:
> > Hello There!!!
> > 
> > Every time that I create a query with "DependsOn" field, the result does show any (nothing) value for this field. I gotta many ticket's with this kind of depends, but "DependsOn" values don't appear in my query result. Coud be a bug in RT 3.4.1?? Because all my "DependsOn" is ok (for example, when I try to resolve some ticket that has some kind of depends, RT get a warning information!!).
> 
> Does 3.4.2rc1 resolve this issue for you?
> 
> > Thank's in advance,
> > 
> > Rodolfo Reis.
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > 
> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> > 
> 
> -- 
> 

--