[rt-users] How do you set the approver fleld in approval tickets

Michael Pelletier Michael.Pelletier at pgicorp.net
Wed May 4 13:51:19 EDT 2005


Hello,

I have set up approvals according to the documents. However, in the
approval queue, the original requestor is not listed on the approval
ticket. Does anyone know how I can adjust this so the approval ticket
also has the original requestor listed?

This is need because the "Approvers" might have to email questions back
to the original requestors asking for more info, etc.

Michael



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