[rt-users] How do you set the approver fleld in approval tickets
Brandon Pulsipher
brandonp at omniture.com
Tue May 10 14:21:21 EDT 2005
I'm very interested in this as well. If there is a solution, please
post. I've tried doing some things to set this with scrips, but not
been successful.
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Michael
Pelletier
Sent: Wednesday, May 04, 2005 11:51 AM
To: Liste RT
Subject: [rt-users] How do you set the approver fleld in approval
tickets
Hello,
I have set up approvals according to the documents. However, in the
approval queue, the original requestor is not listed on the approval
ticket. Does anyone know how I can adjust this so the approval ticket
also has the original requestor listed?
This is need because the "Approvers" might have to email questions back
to the original requestors asking for more info, etc.
Michael
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