[rt-users] Superuser right to reassign tickets

Vicki Stanfield vicki at progeny.com
Thu May 5 12:14:31 EDT 2005


I thought I saw a week or two ago a post about the superuser in an 
rt3.4.1 installation not being able to reassign tickets that were owned 
by someone else. Now I have that problem and google and can't find it. 
How do I make it so superusers can reassign tickets without taking 
ownership of them first. Is there a scrip that I am missing?

Vicki



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