[rt-users] Superuser right to reassign tickets
Vicki Stanfield
vicki at progeny.com
Thu May 5 12:14:31 EDT 2005
I thought I saw a week or two ago a post about the superuser in an
rt3.4.1 installation not being able to reassign tickets that were owned
by someone else. Now I have that problem and google and can't find it.
How do I make it so superusers can reassign tickets without taking
ownership of them first. Is there a scrip that I am missing?
Vicki
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