[rt-users] Autoreply doesn't work

[Ruslan U. Zakirov]

Chris Mason (Lists) wrote:
> I configured a global "Autoreply OnCreate" scrip with a custom template but
> no reply is send when a ticket is created by a incoming email. I have never
> had a problem with this in the past, is there something I have overlooked?
> Any suggestions gladly appreciated.
See RT logs(http://wiki.bestpractical.com/?Debug).
May be you've done mistake in the autoreply template.

--
Regards, Ruslan.

> 
> RT 3.4.1 
> 
> Chris Mason
> 
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