[rt-users] Send a notification on priority change

[Cliff Flood]

Cliff Flood wrote, on 04/22/05 16:14:
> Hi all,
> 
> I'd like to send a notification to requesters when a ticket has its 
> priority changed.
> 
> There isn't a "priority changed" condition under "Modify a scrip for 
> queue <queue name>". Nor is there anything directly relevant on the Wiki.
> 
> Has anyone else done this? How would I going about doing this in the 
> unlikely event that no one else has ever done it?
> 
> I'm running RT 3.0.11.

I still haven't figured out a way to do this, any ideas or pointers? Is 
what I'm tying to do, send a mail to requesters when their ticket 
priority is changed, possible?

Regards,

-- 
Cliff Flood
Systems Administrator
V O X P I L O T
+353 1 209 1969