[rt-users] Why do "approval" tickets are not listed in the approval queue...

[Michael Pelletier]

Hello,

 

I have two queues (test and test approvals). When a ticket comes into
the test queue the approval ticket is created in the "test approval"
queue. Everything works except I can not see the approval ticket listed
in the approval queue. I can click on the link "depended on" within the
test ticket in the test queue and go to the approval ticket. But, I can
not see it listed in the approval queue...

 

Anyone know why?

 

Michael

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