[rt-users] ClickableLinks

[Dirk Pape]

Hello Brandon,

--Am 13. Mai 2005 12:18:32 -0600 schrieb Brandon Pulsipher 
<brandonp at omniture.com>:

> I’ve implemented the ClickableLinks patch:
>
> http://wiki.bestpractical.com/index.cgi?ClickableLinks
>
> from the Wiki.  This works except that it doesn’t include the query
> string in  the link.

instead of using the patch from the wiki you can use the callback, I have 
implemented: 
<http://page.mi.fu-berlin.de/~pape/rt3/Callbacks/MI/Ticket/Elements/ShowMessageStanza/Default>.

It supports some other URL types and avoids patching source. Just create a 
directory
$your-rt-path/local/html/Callbacks/MI/Ticket/Elements/ShowMessageStanza/
and put the file in there.

I dont know if it solves your problem though.

Regards, Dirk.