[rt-users] Custom fields and Query Builder
Todd Chapman
todd at chaka.net
Sun May 15 18:12:06 EDT 2005
On Sun, May 15, 2005 at 10:04:21PM +0100, Raed El - Hames wrote:
> Hi there;
>
> I have 8 queues (out of 38) A, B etc etc of which I have 6 custom fields
> Xy,Xz , etc ... what I would like is to excute a search on these custom
> fileds, at the moment for search output I am having to select :
> A.Xy
> A.Xz
> B.Xy
> B.Xz
> etc etc
> Is there a way that I can just select Xy,Xz. I do not wish to create these
> custom fields globaly , (And I can't upgrade to 3.4 for a while )??
>
> RT version 3.2.3 , Search_builder 1.16, perl 5.8, mysql 4 on gentoo ...
>
Can't you just use the Advanced area to do what you want? Also,
you should probably upgrade to RT 3.4 as there have been many
fixes and improvements in custom field searching.
-Todd
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