[rt-users] 2 simple questions

[Drew Barnes]

SRMD, Col - Platt, Steven wrote:

> Sorry for the (possibly) dumb questions, but Google & mailing list 
> searches have been of little help...
>
>  
>
> 1) The password for root login via the web interface has been lost. It 
> is possible to recover/restore this password?
>
> We have tried the advice in 
> http://lists.bestpractical.com/pipermail/rt-devel/2003-July/004573.html 
> , but as with Jitender, the problem remains.
>
http://wiki.bestpractical.com/index.cgi?RecoverRootPassword

>  
>
> 2) It is possible to install 2 instances of RT on the same box?
>
> We have a test system (RedHat 7.2, PERL 5.8.6, Apache 1.2.9, RT 3.0.6) 
> that we would like to retain while we setup a new version (RT 3.4.2 on 
> the same box) for a larger client group with more diverse needs.
>
> A couple of list items from the archives have indicated 
> trouble/disaster dealing with this 
> http://lists.bestpractical.com/pipermail/rt-devel/2003-November/005157.html 
> & 
> http://lists.bestpractical.com/pipermail/rt-devel/2003-November/005150.html 
> but again we've not any real success. The most obvious problem is 
> setting different PERL aliases, and the "crossed wires" references to 
> webmux.pl on two different paths /opt/rt3 (old version) & /opt/smb-rt3 
> (new version)
>
AFAIK, this is trivial using FastCGI.  Search 
http://wiki.bestpractical.com for help on that.

>  
>
> Comments, suggestions or directions to decent web literature are very 
> much appreciated.
>
>  
>
> Steve
>
>  
>
> Steve Platt
>
> Bioinformatics Support Co-ordinator
>
> Bioinformatics Group: Genomics, Proteomics & Bioinformatics Unit
>
> Center for Infections
>
> Health Protection Agency
>
> 61 Colindale Avenue
>
> London
>
> UK
>
> NW9 5HT
>
> Tel: 0208 327 6618
>
> http://www.hpa.org.uk/srmd/bioinformatics/index.htm
>
>  
>
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>

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati