[rt-users] Separating access to queues (a la CPAN)

[Erek Dyskant]

Follow the instructions at
http://wiki.bestpractical.com/index.cgi?AutogeneratedPassword

This will generate a random password whenever a new user creates a
ticket.

I combine this with a mailgate cgi frontend, so users can create their
first ticket on the web form, and get emailed their password.


Regards,
Erek Dyskant

> I guess I'm not clear on how an unprivileged user accesses the
> Self-Service interface. There is no link in the email that is sent out
> or on the default login page. I have found the article about Rights in
> the wiki which was useful.
> 
> It referenced a page called SelfService which made no sense to me as it
> was talking about custom fields, not unprivileged user access. I also
> found SelfService referenced on the Contributions page. This made it
> look like an extension or patch but with no other link than the one
> above.
> 
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