[rt-users] Simple Search Question
Ruslan Zakirov
Ruslan.Zakirov at miet.ru
Thu May 19 07:04:45 EDT 2005
AFAIK:
if term is <number> then it's like goto ticket #<number>
if term is queue name then it searches for all tickets in that queue
in other cases it searches in ticket subject
Mark Bardeleben wrote:
> When you do a Simple Search, what fields in DB are searched?
>
>
>
> Simple ticket search:
>
> · type your search term in the text box in the upper right of the
> screen
>
> · click the Search button
>
>
>
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