[rt-users] Simple Search Question

[Ruslan Zakirov]

Documented http://wiki.bestpractical.com/index.cgi?SimpleSearch
Ruslan Zakirov wrote:

> AFAIK:
> if term is <number> then it's like goto ticket #<number>
> if term is queue name then it searches for all tickets in that queue
> in other cases it searches in ticket subject
>
> Mark Bardeleben wrote:
>
>> When you do a Simple Search, what fields in DB are searched?
>>
>>  
>>
>> Simple ticket search:
>>
>> ·    type your search term in the text box in the upper right of the 
>> screen
>>
>> ·    click the Search button
>>
>>  
>>
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>
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> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
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