[rt-users] Changing the RT instance name

Rejo Zenger subs-rt.users.bestpractical.com at rz.xs4all.nl
Sat May 21 18:07:17 EDT 2005


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++ 29/04/05 12:32 -0400 - Samuel P Howard:
>Is changing the instance name as easy as just dinking the config file?  
>It seems too easy, so I wanted to ask before I blow everything up.

It is - i guess. However, one thing should be noted: as soon you have
changed the name RT won't be able to recognize replies to old tickets
and find the correct ticket number to attach the e-mail to. The name is
used in the subject of outgoing e-mails to identify replies to them.

- -- 
Rejo Zenger <rejo at rz.xs4all.nl> - http://rejo.zenger.nl - PGP 0x75FC50F3
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