[rt-users] RT 3.4.2 installation woes

[Ken O'Driscoll]

Hello Adrian,

On Tue, 2005-05-24 at 08:45, Adrian Close wrote:
> Hi all,
> 
> So, I'm going slightly nuts trying to deploy RT 3.4.2 in a virgin Debian 
> Woody environment.  Having installed PostgreSQL 7.4, built my own Perl 
> 5.8.6 and mod_perl 1.29 DSO and satisified all the Perl dependencies via 
> the CPAN shell, as well as configured up Apache, I appear to be 
> tantalisingly close to a working installation.  Oh, and I installed RT as 
> well (including the database setup).  ;)
> 
> What I have now is something I can log into as 'root' with the default 
> password and click around a bit in.  However, many links (e.g. 
> Tickets) result in content my browser (Firefox) wants to download rather 
> than display, presumably because it still looks a lot like Mason code as 
> opposed to renderable HTML.  Other links, such as "Configuration -> Users" 
> do kinda work.
> 
> Something akin to Mason does indeed appear to be parsing the raw files and 
> producing content, because if I comment out, say, "PerlHandler RT::Mason" 
> in httpd.conf, I get plain code in my browser (i.e. no download dialog).
> 
> Does this ring any bells for anyone?  Have I missed something small, yet 
> vital?  I'll keep plugging away, but any clues would be appreciated.
> 

Yes, this does ring a bell for me.  This exact issue happened to me on 
3.0.6 with Apache 1.3/Mod Perl under RedHat.  I think I had to do
something funky with Apache. Would it be possible for you to post the
relevant sections of your httpd.conf while I try to dig out my notes?

 - Ken.




--
This email has passed through an IE Internet MailWall gateway
and has been screened for known viruses, potential viruses and
malicious code.

IE Internet.com MailWall (http://ieinternet.com/mailwall/)
--