[rt-users] RT 3.4.2 installation woes

[Ruslan U. Zakirov]

Adrian Close wrote:
> Hi all,
> 
> So, I'm going slightly nuts trying to deploy RT 3.4.2 in a virgin Debian 
> Woody environment.  Having installed PostgreSQL 7.4, built my own Perl 
> 5.8.6 and mod_perl 1.29 DSO and satisified all the Perl dependencies via 
> the CPAN shell, as well as configured up Apache, I appear to be 
> tantalisingly close to a working installation.  Oh, and I installed RT 
> as well (including the database setup).  ;)
> 
> What I have now is something I can log into as 'root' with the default 
> password and click around a bit in.  However, many links (e.g. Tickets) 
> result in content my browser (Firefox) wants to download rather than 
> display, presumably because it still looks a lot like Mason code as 
> opposed to renderable HTML.  Other links, such as "Configuration -> 
> Users" do kinda work.
Please, look in your httpd error log. Is there seg faults in the log?

> 
> Something akin to Mason does indeed appear to be parsing the raw files 
> and producing content, because if I comment out, say, "PerlHandler 
> RT::Mason" in httpd.conf, I get plain code in my browser (i.e. no 
> download dialog).
> 
> Does this ring any bells for anyone?  Have I missed something small, yet 
> vital?  I'll keep plugging away, but any clues would be appreciated.
> 
> Thanks in advance,
> 
> Adrian Close                email:  adrian.close at hitwise.com
> Hitwise                    phone:    +61 3 8530 2446
> Level 7, 580 St Kilda Road        fax:    +61 3 9529 8907
> Melbourne, VIC, 3004, Australia        web:    http://www.hitwise.com/
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