[rt-users] Unable to login (RT2)

[Carl Pickering]

I have fixed my errors.. 

I found out that it was to do with the DB, so I dropped the DB and
re-added it.. After some issues with Handle.pm complaining about my
mysql_client, It is now working..

Thank you for all your help

Carl
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Carl
Pickering
Sent: 24 May 2005 20:10
To: Grant Miller
Cc: rt-users at lists.bestpractical.com
Subject: [SPAM] - Re: [rt-users] Unable to login (RT2) - Found word(s)
list error check out in the Text body

Hi Grant,

Sadly there isn't... Iris just emailed me and asked the same thing..
I've checked the logs under /var/logs/apache both error.log and
access.log Access shows me connecting, but error shows nothing. I looked
through the config.pm file to see if there is any way to increase the
log output, but im getting nothing..

Carl

-----Original Message-----
From: Grant Miller [mailto:grantmiller1 at gmail.com]
Sent: 24 May 2005 20:03
To: Carl Pickering
Cc: rt-users at lists.bestpractical.com
Subject:Re: [rt-users] Unable to login (RT2) Is there anything in your
Apache logs when you try to log on?




On 5/24/05, Carl Pickering <carl at theinternetgroup.com> wrote:
> 
> Hi list,
> 
> I apologise if this question has been asked a thousand times, I have 
> attempted to search through the lists and cannot find any answer to my

> question.
> 
> I have RT (rt-2-0-15) installed on the following machine:
> Debian 3.1 ( 2.4.27-2-386)
> Apache 1.3.33-6
> MySQL 4.0.24-10
> 
> I followed the README file enclosed in the tar file enabling me to 
> install RT and the correct CPAN modules. If I open my machine to
> http://192.168.1.25 I see the RT logon page, however I cannot logon. I

> have tried the root/password logon, also my own root password incase 
> it was reading from /etc/passwd no joy..
> 
> /tmp/ was not showing any logs, so I moved and recreated the logs to 
> be in /opt/rt2/logs/ chmod 770 -R | chgrp rt -R etc etc... Logs are 
> being created with nothing in, so I cannot give you anything from
that..
> 
> I found a page on the BestPractical Wiki that shows you how to reset 
> the root password in mysql
>         update Users set Password='X03MO1qnZdYdgyfeuILPmQ' where 
> Name='root';
> 
> No joy.. Anyone have any ideas? I thank you for your time, patience 
> and any help you can provide.
> 
> Regards,
> 
> Carl Pickering
> Research & Development
> carl at theinternetgroup.com
> 
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-- 

- Grant Miller <grantmiller1 at gmail dot com>

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