[rt-users] bad MIME handling HTML emails ?

[Jesse Vincent]

> I have a strange problem probably MIME handling related. Sometimes when
> user creates ticket via email and someone tries to reply to this
> transaction body of requestors email is not included or plain text
> _attachment_ is included instead of body content (quoted) as required.
> It seems like RT has problem handling mails with HTML attachments. May I
> update MIME::Tools ?
> 
> RT3.2.2, Perl 5.8.4, MIME::Tools 5.413

We've improved this a lot in RT 3.4. Give 3.4.2 a shot?

Jesse