[rt-users] LDAP_Overlay Questions
Stevo
checkpoint at ozbergs.com
Thu May 26 16:24:28 EDT 2005
Hi All,
I have a brand spanking new install of RT 3.4.2 and have the ldap_overlay authenticating against my AD controllers and can log into RT's web interface just fine (using my AD creds). I do,however, have a couple of issues to nut out:
1) When the account is auto-created (from the user logging in via the web interface), the email address of the AD user is not populated into RT. Is there a way to do this automatically? The next step is to use the mailgate to enable email, but I wanted to make sure the web side was working first.
2) If a user is auto-created using the web interface and I check the box in their account that "Lets this user be granted rights", when the user logs in, they don't have super-user rights like the root user does. Like they can't see the queue (just the default general one that's created), nor can they see the configuration tab. Is there a way to make that user a super-user like the root account?
Thanks for your help
-Stevo
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