[rt-users] unknown ticket number?

[Jim Archer]

Thanks Steve!  Would the newly opened ticket have a new ticket number or 
would it use the non-existing ticket number in the subject line?

--On Friday, May 27, 2005 2:34 PM -0400 Stephen Turner <sturner at MIT.EDU> 
wrote:

> At Friday 5/27/2005 02:05 PM, Jim Archer wrote:
>> Hi All...
>>
>> I was wondering what happens if RT 3.4.x receives a reply to a ticket
>> number it does not know about.  I ask because I am looking at moving
>> from  2.0.13 to 3.4.x and I am thinking that migrating all the data may
>> not be  worth the effort.
>
> A new ticket would be created.
>
> Steve