AW: [rt-users] how to add Statistics to menu

[Torsten Brumm]

Hi Kelly & Randy,

This could be the wrong place, but i think it's depending from the
installation path ;-)

@Randy: If you unziped the file, place at the HTML Folder, i think, you
need:

A: cleanup the rt3/var/mason_data/obj (remove the content)
B: restart the apache

Then the changes will appear. So far i remember, i read a mail from Ruslan,
where he described a workaround for this.

@Kelly: if i read your mail correctly, you talked about a newer version of
Stats Package?!? Where can i find this??? My Version is the from the RT
Download Folder....

Thanks

Torsten


Callto://torsten_brumm

 Thanks in advance
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    : Torsten Brumm
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    :
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> -----Ursprüngliche Nachricht-----
> Von: kfh at mqsoftware.com [mailto:kfh at mqsoftware.com] 
> Gesendet: Dienstag, 1. November 2005 21:49
> An: Randy Paries; Torsten Brumm
> Cc: rt-users at lists.bestpractical.com
> Betreff: RE: [rt-users] how to add Statistics to menu
> 
> Hi Torsten,
> 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users- 
> > bounces at lists.bestpractical.com] On Behalf Of Randy Paries
> > Sent: Tuesday, November 01, 2005 2:43 PM
> > To: Torsten Brumm
> > Cc: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] how to add Statistics to menu
> > 
> > Torsten
> > Any other ideas?
> > all i did is unzip the Statistics package into the 
> > /home/rt3/local/html
> [Kelly F. Hickel] This is probably the wrong place to unzip 
> it, depending on what version of Statistics you are using 
> (the latest is 0.1.5).  You should remove what you've unzip, 
> then unzip it one level up.
> In other words, the file /home/rt3/local/lib/Statistics.pm 
> should exist.  At least I think it should, if you're using 
> Debian, I'm not positive as I've never used Debian.  On a 
> "stock" install, the file /opt/rt3/local/lib/Statistics.pm 
> should be there.
> 
> 
> > 
> > if i go to http://mydomain.com/Statistics/ I see the stats 
> page, but 
> > nothing under tools but Offline
> > 
> > Thanks
> > 
> > 
> > On 11/1/05, Torsten Brumm <torsten.brumm at kuehne-nagel.com> wrote:
> > > Hi Randy,
> > >
> > > So far i know, the stat package add itself to the Menu., But be
> > carefull,
> > > the old stat package has a bug in the Tabs File, this 
> wont bring you
> > back to
> > > the Tickets Link.
> > >
> > > Attached a "small" mod working for me (RT344) i have moved the
> > Statistics
> > > from the Main Menu into the Tools Submenu. There is also a userdoc
> > Submenu
> > > included.
> > >
> > > Callto://torsten_brumm
> > >
> > >  Thanks in advance
> > >  ....
> > >    : Torsten Brumm
> > >    : IT Security Engineer
> > >    :
> > >    : Kuehne + Nagel
> > >    : HAM - MI-C
> > >    :
> > >    : Ferdinand Strasse 29-33
> > >    : 20095 Hamburg
> > >    :
> > >    : +49 (40) 329 15 199
> > >    : +49 (40) 329 15 500
> > >    :
> > >    : torsten.brumm at kuehne-nagel.com
> > >    : www.kn-portal.com
> > >    : icq: 78258840
> > >    ....
> > >
> > > > -----Ursprüngliche Nachricht-----
> > > > Von: rt-users-bounces at lists.bestpractical.com
> > > > [mailto:rt-users-bounces at lists.bestpractical.com] Im 
> Auftrag von 
> > > > Randy Paries
> > > > Gesendet: Dienstag, 1. November 2005 05:47
> > > > An: rt-users at lists.bestpractical.com
> > > > Betreff: [rt-users] how to add Statistics to menu
> > > >
> > > > Hello,
> > > > I have the module Statistics installed and working
> > > >
> > > > But i can not figure out how to add it to the tools or 
> whereever 
> > > > it belongs so it is visiable to the privilaged users
> > > >
> > > > MY RT is 3.4.4
> > > >
> > > > Thanks
> > > > Randy
> > > > _______________________________________________
> > > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > > >
> > > > Be sure to check out the RT Wiki at 
> http://wiki.bestpractical.com
> > > >
> > > > Buy your copy of our new book, RT Essentials, today!
> > > >
> > > > Download a free sample chapter from 
> > > > http://rtbook.bestpractical.com
> > >
> > >
> > >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > 
> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> > 
> > Buy your copy of our new book, RT Essentials, today!
> > 
> > Download a free sample chapter from http://rtbook.bestpractical.com
> [Kelly F. Hickel] 
> 
> 
> 
> -- 
> 
> Kelly F. Hickel
> Senior Software Architect
> MQSoftware, Inc
> 952.345.8677
> kfh at mqsoftware.com
> 
> 
>