[rt-users] Problem installing RTFM with RT on Gentoo

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Wed Nov 2 11:28:36 EST 2005



hcpr at ft.dep.no wrote:
> Hi, I'm having a problem getting RTFM installed, hopefully someone has a
> suggestion...
>
> The setup:
> RT 3.4.3 on Gentoo, installed via portage. This is working fine
>
> RTFM 2.0.4
> In the Makefile I should change the location of rt, but to what? RT
> seems to be installed in /var/www/<my.domain.name>/rt-3.4.3
> If I try using this path, all the files are installed and the database
> tables are created. However there is no trace of RTFM in the
> webinterface of RT.
>   

I assume you are stopping your web server, flushing the mason cache, and 
then starting your web server.  Right?

If so, try the 2.1.x development releases of RTFM.
http://download.bestpractical.com/pub/rt/devel/RTFM-2.1.40.tar.gz

> i have also tried the other seemingly logical paths for location, but
> with nearly the same results. One difference is that the only path (in
> Makefile for RTFM) that make the database installer availibe is the one
> above.
>
> So, any suggestions anyone?
>
>
> Thanks
>
>
> Hans-Christian
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>
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>
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>
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>   

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati




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