[rt-users] Problems w/ Fresh Install of RT3.4.4

Luke Vanderfluit lvanderf at internode.com.au
Wed Nov 2 21:15:00 EST 2005


Hi.

Jonathan Jesse wrote:

> On a fresh install of Ubuntu Linux 5.10 server I am receiveing the 
> following error when I access the webpage (servername/rt)
>
> error:   Can't locate Apache/Session/MySQL.pm in @INC (@INC contains: 
> /opt/rt3/local/lib /opt/rt3/lib /etc/perl /usr/local/lib/perl/5.8.7 
> /usr/local/share/perl/5.8.7 /usr/lib/perl5 /usr/share/perl5 
> /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl . 
> /etc/apache2) at /opt/rt3/share/html/Elements/SetupSessionCookie line 57.
>   context:   
> ...
>   53:    Pg => 'Apache::Session::Postgres',
>
What you have as your $DatabaseType in RT_Config or overridden in 
RT_SiteConfig?
Judging by the error output RT is trying to look at mysql (default) but 
you have your database as postgres.

Kind regards.
Luke.


>   54:   # Oracle => 'Apache::Session::Oracle',
>   55:   ) unless $RT::WebSessionClass;
>   56:   my $session_class = $RT::WebSessionClass || 
> $backends{$RT::DatabaseType} || 'Apache::Session::File';
>   57:   my $pm = "$session_class.pm"; $pm =~ s|::|/|g; require $pm;
>   58:
>   59:    # morning bug avoidance attempt -- pdh 20030815
>   60:    unless ($RT::Handle->dbh && $RT::Handle->dbh->ping) {
>   61:    $RT::Handle->Connect();
>   ...
>   code stack:    /opt/rt3/share/html/Elements/SetupSessionCookie:57
>  /opt/rt3/share/html/autohandler:73
>
>
> Any help would be greatly appreciated,
>
> Jonathan
>
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-- 
Luke

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