[rt-users] Users Notification through RT.3.4.4

[Les Mikesell]

On Tue, 2005-11-08 at 08:51, Maxime Levasseur wrote:
> >You could just make the customer group an admincc watcher on
> >the queue although then they'd see each other's replies.
> >
> Works fine with this option  ... the admin cc option wasn't clear for me.
> RT is a really great tool.

>From your first message I thought you might want something
more complicated.  I have a few queues that are just used to
notify a lot of people who don't otherwise interact with RT
and for that I add a single dummy user with an email address
that is really an internal email distribution group.  

-- 
  Les Mikesell
    les at futuresource.com