[rt-users] What happens to mail when aliases queue name incorrect?

[Les Mikesell]

On Wed, 2005-11-09 at 09:31, Mark Farver wrote:
> Stephen Turner wrote:
> 
> > Quick question - does anyone know what happens to email sent to RT 
> > when the queue name specified in the mail aliases file does not match 
> > a queue name in RT?
> >
> > A user recently changed their queue name and our automatic update of 
> > the aliases file did not seem to work. I'm trying to figure out what 
> > happened to the mail that was sent since the queue name change.
> >
> 
> 
> RT's mailgate program rejects the mail and returns an error if the queue 
> does not exist or the RT server is unavailable.  If your MTA is 
> correctly configured the mail should go back into the queue to be 
> retried later, or bounce  back to the sender.

But note that sendmail doesn't look the alias up again on the
retry, so even if you change the alias the already-queued messages
won't go there unless you edit the saved copy in the queue files.

-- 
  Les Mikesell
   les at futuresource.com