[rt-users] Change Invalid User Create Bounce Message?

Michael Barrett mike at daboyz.org
Fri Nov 11 15:35:55 EST 2005


    Hi, I am working on a queue that only certain people can open tickets in.  I was wondering two things about this:

    * How can I change the 'RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for this email' message?  I want it to tell the person that this is a closed queue, and that they should speak with their manager in order to open a ticket in the queue.
    * How can I make it so that it doesn't email the administrators of the system whenever someone tries to open a ticket without proper access in that queue?

    Thanks for any help you can provide.
-- 
     ________________________________________________________________________
                Mike Barrett | "Our heaven is WAY better.  We've got a 
             mike at daboyz.org |  stripper factory AND a beer volcano!"
              www.daboyz.org |    -- http://www.venganza.org/ 
     ------------------------+-----------------------------------------------



More information about the rt-users mailing list