[rt-users] Change Invalid User Create Bounce Message?

Ruslan Zakirov ruslan.zakirov at gmail.com
Tue Nov 15 22:23:26 EST 2005


On 11/11/05, Michael Barrett <mike at daboyz.org> wrote:
>     Hi, I am working on a queue that only certain people can open tickets in.  I was wondering two things about this:
>
>     * How can I change the 'RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for this email' message?  I want it to tell the person that this is a closed queue, and that they should speak with their manager in order to open a ticket in the queue.
IMHO this text you could change only by hacking RT.

>     * How can I make it so that it doesn't email the administrators of the system whenever someone tries to open a ticket without proper access in that queue?
IMHO this is configurable option, if not then it lives in RT::Interface::Email*

>
>     Thanks for any help you can provide.
> --
>      ________________________________________________________________________
>                 Mike Barrett | "Our heaven is WAY better.  We've got a
>              mike at daboyz.org |  stripper factory AND a beer volcano!"
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--
Best regards, Ruslan.



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