[rt-users] RTx::Shredder: Plusing returned empty list

Graham Dunn graham.dunn at leitch.com
Mon Nov 14 13:24:26 EST 2005


RT 3.4.1
RTx::Shredder 0.02_02

The install went fine, the web page is now appearing in RT, but if I try
to select status,deleted tickets from the web page (or CLI tools), I get
an empty set of returned results.

For example:

(when there is a single new ticket in the tsube queue)

seisei# /usr/local/rt3/local/sbin/rtx-shredder --plugin
'Tickets=queue,tsube'
Next objects would be deleted:
        RT::Ticket-11339 object
Do you want to proceed? [y/N] n

(if I mark the ticket as deleted in RT)

seisei# /usr/local/rt3/local/sbin/rtx-shredder --plugin
'Tickets=queue,tsube;status,deleted'
Objects list is empty, try refine search options

Any ideas?

Thanks,
Graham




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