[rt-users] Scrip question.
Todd Chapman
todd at chaka.net
Mon Nov 14 14:25:48 EST 2005
On Mon, Nov 14, 2005 at 01:42:42PM -0500, Shaun T. Erickson wrote:
> I have not selected any scrips for my queue, as the default set of scrips
> currently do everything I need. But how do I tell RT that I *don't* want a
> scrip to run? For instance, I don't want RT to send email to anyone when I
> resolve a ticket, but I don't know how to turn off a global scrip for my
> particular queue. TIA.
>
You can't turn off a scrip without installing and extension.
You could modify the global one to not run for a particular queue.
-Todd
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